Roblox Forum

Quick Summary

• Error Code 524 shows a Join Error and tells you that you are not authorized to join the game. It means the server you picked did not accept you, not that Roblox broke.
• The single most common cause is the Who can invite me to private servers setting. When that is set too tightly, you get 524 on servers you were actually invited to.
• You get 524 for three different reasons: you are not on the private server access list, your privacy settings block the invite, or you have an account moderation action.
• Fix order that works most of the time: confirm you were invited, widen the private server invite setting, then switch device or network before reinstalling anything.
• Error Code 264 is a different problem. That one means the same account launched the game from another device, and it clears by logging out everywhere else.[4]

What Error Code 524 Actually Means

Roblox error code 524 appears as a Join Error with the message Not authorized to join this game. Roblox support describes the same situation as you do not have permission to join this game.[1]

Three things cause it, and they look identical from your chair:

• Your account private server settings are too restrictive, which stops you joining servers or experiences you should be allowed into.
• The server is a VIP or private server and you were never added to its member list or guest list.
• The experience or server is temporarily unavailable because of maintenance or another outage.[1]

That third one matters more than people expect. A game whose servers are briefly down hands you a permission error, so you go looking for a settings problem that is not there. Checking whether the game itself is up first saves you twenty minutes of unnecessary troubleshooting.

The Private Server Setting That Causes Most of These

Roblox support names this as the most common cause of error code 524.[1] The setting controls who is allowed to add you to their private server, and when it is narrowed down, invites stop landing.

To change it, open Roblox Settings. On mobile or the desktop app, tap More and then the gear icon. On the website, use the gear icon in the top right. Go to Privacy and content restrictions, then Visibility and private servers, then Private servers, and pick who can add you as a member of their private server.[1]

There is a hard limit here: if the account is under 13, it can only join private servers created by friends.[1] No amount of setting tweaking gets around that one.

The server side matters just as much. The owner has to have put your username in the Server Members list or turned on Friends Allowed. For group-only games, you need to have joined the correct group first.[1] That is the part people forget, because the invite link looks like it should be enough on its own.

The Owner Side of the Same Problem

If you run the server, you hand out 524s without noticing. The settings that decide who gets in are on the Servers tab of your experience.

1. Go to the Servers tab on the game page and find the private server.
2. Open its configuration.
3. Switch on Friends Allowed, or type the player's username into the Invited Players field.
4. Save the settings and have the player try again.

That is the whole fix, and it works even though it does not look like much. If you are the one getting blocked and you know the owner, asking them to check that list is faster than any amount of reinstalling on your end.

The Fix Order That Actually Works

Run these in order. Retest the join after each step.

1. Confirm you have an invite. Ask the owner to check the server member list.
2. Widen Who can invite me to private servers to Everyone, then save and try again.[4]
3. Force quit the Roblox app and restart your device.[1]
4. Switch networks, from Wi-Fi to mobile data or to a different network. Unplug your router for roughly 30 seconds while you are at it.[1]
5. Clear the app data and reinstall Roblox.[1]
6. Try the desktop Roblox Player app instead of the browser. Browser issues alone can trigger 524.[5]

Step 5 is the one most people skip, and it is the step that fixes the rest. On Windows, uninstall Roblox, then open a command prompt and clear out the leftover folder before reinstalling.[1] On macOS, drag the app to Trash and check Privacy and Security permissions for Roblox afterward.[1] On iOS and Android, force close the app, reinstall, and on Android you do it through Settings, Application manager.[1]

One thing to keep in mind: the settings change and the reinstall both need a moment to take effect. Retesting immediately after flipping a toggle is how people convince themselves a working fix did not work.

When It Is a Ban, Not a Permission Problem

If nothing above moves it, an account moderation action is the remaining explanation. In that case the error is not going to clear on its own, and the path forward is an appeal rather than more troubleshooting.[4]

Roblox accepts appeals for moderated accounts and content. Your moderation notification tells you which route you can use, either Violations and Appeals or the Roblox Support Form.[3] For an account appeal, the support form needs your account username and a brief statement about why you are appealing.[3]

The rules around appeals are strict, so read them before you write anything:

• An appeal has to be submitted within 30 days of the moderation action.
• Once a moderation has been reviewed it cannot be reviewed again, so duplicate appeals for the same action go nowhere.
• Only the owner of the account can send the appeal, and it has to come from the account's valid email address.[3]
• Submitting an appeal does not guarantee the consequence comes off.[3]

EU users get 6 months to appeal instead of 30 days, and under the Digital Services Act they can choose a certified out-of-court dispute settlement body.[3] A permanent ban that survives review leaves you starting over with a new account.[4]

524 and 264 Side by Side

These two get mixed up constantly, and they are not the same problem.

Error	What you see	Real cause	Fix
524	Join Error, Not authorized to join this game	Private server permission or account moderation	Fix the invite setting, then reinstall or appeal[1][4]
264	Disconnected, same account launched game from different device	The account is logged in and running somewhere else	Log out on every device, then clear the Roblox cache[4]

If your message says the same account launched from another device, you are looking at 264 and private server settings will not help you at all. Log out of Roblox on every device, then clear the cache by deleting the contents of the Roblox temp folder and signing back in.[4]

What 524 Is Not

It is worth ruling out, because these get blamed for 524 constantly and almost never are the cause.

• Your internet speed. Roblox asks for roughly 4 to 8 Mb/s, and it also will not run on a virtual machine, a cloud computer, or a mobile device with an altered operating system.[1][2]
• Anti-virus software. Roblox support points at third-party applications that may conflict with the client as a separate cause worth checking.[2]
• A broken game. If the experience is under maintenance, waiting a few minutes and trying again is the entire fix.[1]
• A permanent lockout. Error code 524 is not permanent, and most players get past it with the settings change or the reinstall.[5]

FAQ

What does error code 524 mean in Roblox?
It means the game server refused your join request. The message reads Not authorized to join this game, and Roblox support lists private server permissions, restrictive account settings, and server availability as the causes.[1]

How do I fix error code 524 fast?
Change Who can invite me to private servers to Everyone in your privacy settings, then confirm the server owner has your username on the member list or Friends Allowed turned on. Restart the app and retest. If it still fails, switch networks and then reinstall Roblox.[1][4]

Why do I keep getting error 524 on a server I own?
The server configuration is the problem, not your account. Check the Servers tab, open the private server settings, and make sure your username is in the invited players list or Friends Allowed is switched on.

Does error code 524 mean I am banned?
Not by itself. A moderation action is only one of the causes. Work through the permission fixes first, and only move to an appeal if nothing else clears it. Roblox accepts account appeals through the Violations and Appeals page or the support form, within 30 days of the action.[3][4]

Can a VPN fix error code 524?
Some players report that routing the connection through a VPN got them past the error.[4] It is not a step Roblox documents, so treat it as a workaround worth trying rather than a reliable fix.

Why can't I join a private server on my account?
Two usual reasons. Either the server owner has not added you, or the account is under 13, in which case Roblox only lets it join private servers created by friends.[1]

Sources

• Roblox Support: Error Code 524 - You do not have permission to join this game
• Roblox Support: Roblox Error Codes (minimum requirements and documented code list)
• Roblox Support: Appeal Your Content or Account Moderation (appeal rules and deadlines)
• TheWindowsClub: Roblox error code 524 and 264 on Windows (fix list including the 264 log-out fix)
• THE SPIKE GG: What is error code 524 in Roblox? (server owner settings and Roblox Player workaround)